12 Months Workmanship Guarantee

Thank you for choosing The Assembly Genie. We are committed to providing you with high-quality services and craftsmanship. We stand behind our work, and to demonstrate our commitment, we offer a 12-month guarantee on our workmanship.

Terms and Conditions of the Guarantee:

  1. Duration of Guarantee: This guarantee covers our workmanship for a period of 12 months from the date of completion of the service.
  2. Covered Workmanship: The guarantee applies to the quality of our workmanship in assembling furniture and related services provided by The Assembly Genie.
  3. Exclusions: Accidental damage, misuse, or alterations made to the assembled furniture after our service is completed are not covered under this guarantee.
  4. Notification of Issues: If you discover any issues related to our workmanship within the guarantee period, please notify us promptly. We will assess the situation and, if deemed a result of our workmanship, take appropriate corrective action.
  5. Repair or Replacement: At our discretion, we will either repair or replace any components or workmanship found to be defective within the guarantee period.
  6. Voiding the Guarantee: The guarantee will be void if any modifications or repairs are made to the assembled furniture by parties other than The Assembly Genie.
  7. Accidental Damage: Please note that accidental damage, including but not limited to spills, falls, or other unintended incidents, is not covered by this guarantee.
  8. Proper Care and Maintenance: To ensure the longevity of our workmanship, it is essential to follow any care and maintenance guidelines provided by The Assembly Genie.
  9. How to Claim: To make a claim under this guarantee, please contact us at info@theassemblygenie.co.uk with your original service order details and a description of the issue.
  10. Discretionary Decisions: All decisions regarding repairs, replacements, or refunds under this guarantee are at the discretion of The Assembly Genie.

By engaging our services, you acknowledge and accept the terms of this 12-month workmanship guarantee. We appreciate your trust in The Assembly Genie, and we look forward to ensuring your satisfaction with our craftsmanship.

Thank you for choosing The Assembly Genie.

The Assembly Genie

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